California Peripherals & Components, Inc. (CaliforniaPC.com) Terms and Conditions
All product names and company logos are the trademarks of their respective owners.
California Peripherals & Components, Inc. shall not be held responsible for damage or loss of any kind due to your use of software and/or any other product purchased at California Peripherals & Components, Inc. Our maximum liability to you is the amount you paid for the product. We do not necessarily endorse products mentioned on CaliforniaPC.com. We do not make any warranties about the products on our website or the accuracy of our product listings. We reserve the right to limit quantities and to reject orders. Pricing and availability is subject to change.
Errors and Omissions: California Peripherals & Components, Inc. makes every effort to ensure the accuracy of the product information on our website. We are not responsible for typographical errors or technical inaccuracies. Please let us know if you see any inaccurate information and it will be reviewed for correction.
Credit Card Charges: Credit card charges will appear on your statement from California Peripherals & Components, Inc. or CaliforniaPC.com. Certain orders may be deemed special order item(s), in which case the credit card will be charged prior to the actual ship date. California PC has a policy of reporting credit card fraud activity or unusual transactions to the credit card issuing bank, Internet Service Provider used for the transaction, and the appropriate in country authority.
California Peripherals & Components, Inc. is very flexible with our return policy, but officially it is as follows.
We honor all manufacturer warranty policies. Any and all potential returns of non-defective products or order cancellations are subject to the return policy of the manufacturer. A return number from California Peripherals & Components, Inc. is required for all returns. All returns of non-defective products or order cancellations are subject to a 20% restocking fee. All allowable returns must be made within 30 days of purchase, unless the manufacturer requires a return of a shorter time period (i.e. 15 days). All items must be returned in the original packaging with all manuals and accessories included. Refunds of non- defective returns or canceled orders are only given within 30 days of purchase and do not cover the cost of shipping. Please call or e-mail if you have any questions. We reserve the right to make exceptions to this policy and will work with all customers regarding return, refund and replacement requests.
It is the policy and practice of California Peripherals & Components, Inc. to do whatever is reasonably possible to help any customer with a return request.
All In Stock items usually ship the same business day or within 24 hours. Software licenses are sent via email and usually processed the same day or within 24 hours with few exceptions. If you need to receive your order by a certain date, please let us know, so that we can be sure to get your order to you when you need it. Many items can be shipped from multiple locations in the U.S. or we can upgrade shipping to a faster method for a small up charge if needed. If an item is ordered that it is not available to ship, we will let you know immediately. Call or email us with any change requests, as we are happy to accommodate all reasonable changes. We know what it's like to be on the receiving end of an order and providing superior customer service is paramount for us at California Peripherals & Components, Inc.
Have your own shipping account (UPS, FedEx, DHL)? No problem, California Peripherals & Components, Inc. can use your shipping account number for UPS, FedEx, or DHL for domestic and/or international shipments. To use your shipping account number while ordering online, please write it in the "Comments" section and indicate what type of service you would like and whether to mark insurance (we will remove the shipping amount manually from your order before it is processed). If we are not able to use your account number for any reason, we will notify you immediately. Overseas customers are responsible for duties and taxes, as they apply in the destination country. California Peripherals & Components, Inc. is not responsible for payment of any duties and taxes. If you only have an APO, FPO address, please choose US Priority Mail as the shipping method. Ship times may vary on when an order is placed and the shipping destination. International orders all ship from our San Clemente, California address and may require an additional 1 - 4 days to ship. We insure all orders for loss or damage when you pay California PC for shipping. If you do not find a desired or needed shipping method on our website, please let us know.
*IF YOU ARE LOCATED IN CUBA, IRAN, NORTH KOREA, SUDAN, SYRIA, SERBIA OR LIBYA (OR ANY OTHER COUNTRY CURRENTLY ON THE UNITED STATES BUREAU OF EXPORT ADMINISTRATION'S LIST OF EMBARGOED COUNTRIES), ARE A PARTY ON THE TABLE OF DENIAL ORDERS, OR ARE ENGAGED IN THE PROLIFERATION OF NUCLEAR, CHEMICAL OR BIOLOGICAL WEAPONS OR MISSILES, YOUR ORDER WILL NOT SHIP.